Terms and Conditions

Last updated: June 21, 2026

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words whose initial letters are capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

• Affiliate means an entity that controls, is controlled by, or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
• Country refers to: Italy
• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Frisa Style.
• Goods refers to the items offered for sale on the Service.
• Order means a request by You to purchase Goods from Us.
• Service refers to the Website.
• Website refers to Frisa Style, accessible from https://www.frisastyle.com/
• You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
• Consumer, under applicable Italian and EU law, means a natural person acting for purposes outside any trade, business, craft, or profession they may carry out.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that You are over the age of 18. The Company does not permit those under 18 to use the Service, except with the consent and under the supervision of a parent or legal guardian.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Company’s Privacy Policy. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Service and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Purchases

Placing an Order

If You wish to purchase any Goods made available through the Service (“Order”), You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, email address, shipping address, billing address, telephone number, and credit card or other payment instrument details.

You represent and warrant that: (i) You have the legal right to use any credit/debit card or other payment method in connection with any Order; and (ii) the information You supply to Us is true, correct and complete.

By submitting such information, You grant Us the right to provide the information to third parties, including payment service providers and couriers, for purposes of facilitating the completion of Orders.

Order Confirmation

After placing an Order, You will receive an email acknowledging receipt of Your Order. This email does not constitute acceptance of Your Order — it is simply a confirmation that We have received it.

The contract of sale between You and the Company is only formed once We send You an email confirming shipment of the ordered Goods, or once payment has been successfully charged, whichever occurs in accordance with the process described on the Website.

We reserve the right to refuse or cancel Your Order at any time for certain reasons including, but not limited to: limited availability of Goods, errors in the description or price of Goods, an error in Your Order, or suspicion of fraud or an unauthorized or illegal transaction.

Pricing and Availability of Goods

Prices and availability of Goods are subject to change without notice. We reserve the right at any time to modify or discontinue, temporarily or permanently, any Goods without notice.

All prices displayed on the Website include VAT, unless otherwise stated, and are expressed in Euro (€). Any shipping costs not already included in the product price will be clearly indicated before You complete Your purchase.

We make every reasonable effort to provide accurate pricing information; however, errors may occur. If We discover an error in the price of a Good included in Your Order, We will inform You as soon as possible and give You the option of confirming Your Order at the correct price or cancelling it. If We are unable to contact You, the Order will be treated as cancelled and, if You have already paid, You will receive a full refund.

Payment Methods

We accept the payment methods indicated on the Website at checkout (e.g. credit/debit cards, e-wallets, or other electronic payment systems). Payments are processed by third-party payment service providers compliant with the PCI-DSS security standard. The Company does not store Your full payment card details.

Right of Withdrawal (Cooling-Off Period)

If You are a Consumer residing in the European Union, You have the right to withdraw from this contract within 14 days without giving any reason, under the Italian Consumer Code (Legislative Decree 206/2005, Articles 52 et seq.) and EU Directive 2011/83.

The withdrawal period expires 14 days from the day on which You, or a third party indicated by You (other than the carrier), acquire physical possession of the Goods, or, in the case of multiple Goods ordered together but delivered separately, from the day You acquire physical possession of the last Good.

To exercise the right of withdrawal, You must inform Us of Your decision to withdraw from this contract by means of an unambiguous statement (for example, a letter sent by post or an email). You may use the standard withdrawal form, but it is not mandatory. You may also fill in and submit such a form, or any other unambiguous statement, electronically on Our website. If You use this option, We will communicate to You an acknowledgement of receipt of such withdrawal without delay.

To meet the withdrawal deadline, it is sufficient for You to send Your communication concerning the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of Withdrawal

If You withdraw from this contract, We will reimburse all payments received from You, including delivery costs (with the exception of supplementary costs resulting from Your choice of a type of delivery other than the least expensive type of standard delivery offered by Us), without undue delay and, in any event, not later than 14 days from the day We are informed of Your decision to withdraw from this contract.

We will carry out such reimbursement using the same means of payment You used for the initial transaction, unless You have expressly agreed otherwise; in any event, You will not incur any fees as a result of such reimbursement.

We may withhold reimbursement until We have received the Goods back, or until You have supplied evidence of having sent back the Goods, whichever is earlier.

You must return or send back the Goods to Us without undue delay and, in any event, not later than 14 days from the day on which You communicate Your withdrawal from this contract to Us. The deadline is met if You send back the Goods before the 14-day period has expired. You will bear the direct cost of returning the Goods, unless otherwise stated on the Website.

You will only be liable for any diminished value of the Goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the Goods.

Goods Exempt from the Right of Withdrawal

Unless otherwise provided by applicable law, the right of withdrawal does not apply to:

• Goods made to Your specifications or clearly personalized;
• Goods which are, by their nature, liable to deteriorate or expire rapidly;
• Sealed Goods which are not suitable for return due to health protection or hygiene reasons and which were unsealed after delivery (e.g. underwear, swimwear, where the sealed packaging has been opened);
• Goods which, after delivery, are inseparably mixed with other items.

Availability, Errors and Inaccuracies

We are constantly updating Our offerings of Goods on the Service. The Goods available on Our Service may be mispriced, described inaccurately, or unavailable, and We may experience delays in updating information regarding Our Goods on the Service. We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

Legal Conformity Guarantee

As a Consumer, You are entitled to the statutory guarantee of conformity provided for by the Italian Consumer Code (Articles 128 et seq.) for purchased Goods, valid for 24 months from delivery, covering conformity defects existing at the time of delivery. To rely on this guarantee, You must report the defect within 2 months of discovering it, and may contact Us using the details in the “Contact Us” section.

User Accounts

When You create an account with Us, You must provide Us with information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of Your account on Our Service.

You are responsible for safeguarding the password that You use to access the Service and for any activities or actions under Your password. You agree not to disclose Your password to any third party. You must notify Us immediately upon becoming aware of any breach of security or unauthorized use of Your account.

You may not use as a username the name of another person or entity, or that is not lawfully available for use, a name or trademark subject to any rights of another person or entity without appropriate authorization, or a name that is offensive, vulgar or obscene.

Content

Right to Post Content

If the Service allows You to post content (e.g. product reviews), You are responsible for the legality, reliability, and appropriateness of such content. By posting content on or through the Service, You represent and warrant that such content belongs to You or You have the right to use it and to grant Us the rights and license provided in these Terms, and that the posting of Your content does not violate the privacy rights, publicity rights, copyrights, contract rights or any other rights of any person.

Content Restrictions

You may not post content that is unlawful, offensive, defamatory, obscene, infringes the intellectual property rights of third parties, or contains viruses or other malicious code.

We reserve the right, but not the obligation, to remove, screen, edit, or delete content at Our sole discretion and at any time, without prior notice, if We determine, in Our reasonable judgment, that such content violates these Terms or is otherwise objectionable.

Intellectual Property

The Service and its original content (excluding content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors. The Service is protected by copyright, trademark, and other laws of both Italy and foreign countries. Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

Links to Other Websites

Our Service may contain links to third-party websites or services that are not owned or controlled by the Company. The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third-party websites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such websites or services.

Termination

We may terminate or suspend Your account immediately, without prior notice or liability, for any reason whatsoever, including, without limitation, a breach of these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

Except as otherwise required by mandatory provisions of law protecting Consumers, in no event shall the Company, nor its directors, employees, partners, agents, suppliers, or affiliates, be liable for any indirect, incidental, special, consequential or punitive damages, including, without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from Your access to or use of, or inability to access or use, the Service.

In any case, subject to mandatory provisions protecting Consumers, the Company’s total liability shall not exceed the amount actually paid by You through the Service, or 100 Euros if You have not made any purchase through the Service.

Nothing in these Terms excludes or limits Your statutory guarantee of conformity or any other non-waivable rights provided under the Italian Consumer Code.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory, or otherwise, with respect to the Service, including all defects, errors or inaccuracies in the content of the Service, without prejudice to Your non-waivable rights under the Italian Consumer Code.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern these Terms and Your use of the Service. Your use of the Service may also be subject to other local, state, national, or international laws.

If You are a Consumer residing in the European Union, You may also benefit from any mandatory provisions of the law of the country in which You reside.

Dispute Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

Online Dispute Resolution (ODR)

Under EU Regulation 524/2013, We inform You that, if You are a Consumer residing in the European Union, You may use the European Online Dispute Resolution (ODR) platform, available at http://ec.europa.eu/consumers/odr, for the out-of-court resolution of disputes arising from your online purchase contract.

For European Union Users

If You are a European Union Consumer, You will benefit from any mandatory provisions of the law of the country in which You reside.

United States Legal Compliance

If You are a United States resident, You represent and warrant that (i) You are not located in a country that is subject to a United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party’s ability to exercise such right or require such performance at any time thereafter, nor shall the waiver of a breach constitute a waiver of any subsequent breach.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material, We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

• By email: contact@frisastyle.com
• By visiting this page on our website: https://www.frisastyle.com/contact-us